Events

2021 BAFT Virtual Global Payments Conference

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Program
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Speakers
FAQ's
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Event Materials

The Global Payments Conference is going virtual in 2021. Building on last year’s successful in-person event in New York, this year’s Global Payments Conference offers a three-day conference with regional programming in mind. Content, speakers and time zones have been considered to make the sessions as pertinent to each region as possible while covering both wholesale and retail topics. Join global and regional payments heads plus industry subject matter experts during this special virtual event!

Accenture ACG Resournces
African Export Import Bank American Bankers Association
Apply Financial Arvest Bank
BAFT Banco Santander
Bank of America Bank of Canada
BNY Mellon Barclays Bank
BayernLB BMO Bank of Montreal
BNP Paribas CIBC
Celent CGI
China Construction Bank Citibank
City National Bank CLS Bank International
Cobase Commerzbank
Commonwealth Bank of Australia Ctrl-Shift
Currency Research Dealbuilders, Inc
Deloitte Deutsche Bank
Embidy
Ernst & Young U.S. Faster Payments Council
Featurespace Federal Bureau of Investigation
Federal Reserve Bank of Atlanta Federal Reserve Bank of Chicago
Federal Reserve Bank of New York FI.SPAN
Fith Third Bank Finance Montreal
Financial Integrity Network Finastra
FinClusive Fiorano Software
First Citizens Bank First National Bank of Omaha
FirstCaribbean International Bank Fiserv
Fulton Bank GTBInsights
HCL Technologies Hong Kong Economic and Trade Office
HSBC Bank IBM
Innosight International Monetary Fund
Stone X Group INTRUST Bank
iSoftware4Banks JPMorgan Chase
Kapital Bank KGA Advisory
KPMG Kyriba Corporation
Master Card Mckinsey & Company
Metlife Miramar Global Executive Search
Mizuho Bank Morgan Stanley
MUFG NACHA
nanopay Oracle
Pelican Pillsbury Winthrop Shaw Pittman
Pocket Recruiter PSP Investments

What to Expect

  • Three programming days tailored to specific regions – North America and Europe; Asia and MENA
  • Content covering both wholesale and retail payments topics
  • Interact with speakers and panelists during live sessions via Q&A and polling functions
  • Special ‘Ask The Expert’ forums carved out for smaller group discussion on specific topics
  • Manage your schedule and appointments via the BAFT Events virtual platform
  • Message and connect with speakers and attendees via the BAFT Events virtual platform
  • Take notes on sessions and email them to yourself after the session
  • Download speaker presentations, sessions handouts, supporting documention and exhibitor flyers
  • Watch pre-recorded content and live sessions on-demand 24/7. The platform is open for the entire month of March!

 

Program

March 2, 2021
March 3, 2021
March 4, 2021
March 2, 2021

09:00 EST / 14:00 GMT / 15:00 CET / 18:00 GST

Welcome Day 1

09:05 EST / 14:05 GMT / 15:05 CET / 18:05 GST

Customer Experience Redefined

This session will provide insight on how e-commerce and cross-border e-commerce combined with the adoption of digital are driving changes in consumer and business behavior. And how this is being enabled through an (r)evolution in payments.

Host

Philip Bowley
Managing Director & Global Head of Financial Institutions Group, International Corporate Banking
Barclays

Speaker

Ellen Moeller
Head of EMEA Partnerships
Stripe

09:30 EST / 14:30 GMT / 15:30 CET / 18:30 GST

What's Driving the Changes in Payments

Driven by the realities of the continued roll-out of real-time payments globally, a continuous 7x24x365 day, ISO 20022, growing regulation, cloud adoption, and the cultural changes brought about by COVID-19 payment processing is changing as never before. Our panel will explore the continued and longer-term impacts and implications of these new initiatives and provide their insights into the unrelenting pace of change in payments.

Moderator

Barry Tooker
Chief Product Officer & Global Head of Product Management
iSoftware4Banks

Panelists

Gareth Lodge
Senior Analyst, Global Payments
Celent

10:10 EST / 15:10 GMT / 16:10 CET / 19:10 GST

Break Out the Oars: Water, Water Everywhere, Nor Any Drop to Drink

At the very foundation, bankers do one thing: borrow from someone and lend to someone else. But what happens when the borrowing part gets harder, when governments encourage buying by charging a fee for leaving funds idle in a bank account? Like the mariner from the poem, both banks and their clients are becalmed in still economic seas. What can be done with surplus liquidity in such an environment? How can you manage when liquidity is dear? This session will explore the challenges and opportunities of zero or negative interest rates from views of both provider and practitioner.

Moderator

Stephen Wojciechowicz
Senior Principal, Product Management, Treasury Services
BNY Mellon

Speakers

Karen Braithwaite
Managing Director & Global Head, Transaction Banking
Barclays

Ashley Dowson
Founder & Chairman
INTRADAY Inc.

10:45 EST / 15:45 GMT / 16:45 CET / 19:45 GST

Break

10:50 EST / 15:50 GMT / 16:50 CET / 19:50 GST

The Tech Talent Crunch

As technology changes and bank models migrate in leaps and bounds towards digital platforms, how does your work force keep pace? Gain insights from an industry recruiter on finding and keeping the right talent your bank needs to meet current and future demands.

Host

Steve Kenneally
Senior Vice President, Payments
American Bankers Association

Speaker

Matt Baden
Regional Director, North America
TDA Creative

11:15 EST / 16:15 GMT / 17:15 CET / 20:15 GST

Real-Time Payments

Finally, real-time payments is becoming a reality. With real-time payments being deployed in other parts of the world and rolling into North America, what are the lessons learned and best practices that can be implemented in North America? How does it help corporate in terms of liquidity management? Will it finally allow banks to compete with fintechs ?

Moderator

Rajiv Desai
Senior Vice President, North American Operations and Sales
Pelican

Panelists

Cyrus Bhathawalla
Managing Director & Global Head, Real Time Payments
J.P. Morgan

Jim Reuter
CEO & President
FirstBank

11:55 EST / 16:55 GMT / 17:55 CET / 20:55 GST

Wrap Up Day 1

12:00 EST / 17:00 GMT / 18:00 CET / 21:00 GST

Ask the Expert Forum: Cannabis Banking and Payments

Cannabis is legal for recreational and/or medicinal use in 33 states and in many countries globally; however, the lack of uniform laws and regulations leaves many cannabis businesses outside of the banking mainstream. Our panel will provide their insights, answer your questions and help to demystify the current state of cannabis-related payments.

Facilitator

Barry Tooker
Chief Product Officer & Global Head of Product Management
iSoftware4Banks

Speakers

Beth Horowitz Steel
Partner
Glenbrook Partners

Brian Murphy
Vice President & Policy Director, Card Policy Council
American Bankers Association

March 3, 2021

6:15 EST / 11:15 GMT / 12:15 CET / 15:15 GST

Ask the Expert Forum: A Focus on Payments in Asia/MENA

A unique session to meet global payments executives from leading banks in Asia and the MENA regions. This is an informal open forum – there are no agendas or pre-set presentation. This is your opportunity to ask these distinguished banking executives questions on payments, the economy, career and other questions on your mind.

Facilitator

Samantha Pelosi
Senior Vice President, Payments and Innovation
BAFT

Speakers

Anand Sampath
Executive Director & Head, Payables & Receivables, Global Cash Product Management, GTB
First Abu Dhabi Bank (FAB)

Saravana Govindarajulu
Executive Director
First Abu Dhabi Bank (FAB)

Kuresh Sarjan
Managing Director & Head of Financial Institutions Group, Global Liquidity and Cash Management (GLCM) for Asia Pacific
HSBC

07:00 EST / 12:00 GMT / 13:00 CET / 16:00 GST

Welcome Day 2

07:05 EST / 12:05 GMT / 13:05 CET / 16:05 GST

Gleaming the Cube – Embracing Change to Improve Financial Markets

Like the 1980’s movie of the same name, authorities across Africa, the Middle East and Asia have thrust banking outside the box and are polishing it with new adaptive regulation. In addition to absorbing new entrants to the financial industry, such as issuing licenses and allowing non-banks direct access to clearing networks, governments are collaborating to integrate payment networks across jurisdictions, creating efficient, fast regional frameworks. Join us to learn what’s happening and what’s next from key innovative supervisors, such as the Arab Monetary Authority.

Moderator

Joanne Strobel
Managing Director & Head of Technical Solutions & Network Management, Global Payments Services
Wells Fargo

Panelist

Mehdi Manaa
CEO
BUNA – Arab Regional Payment System

07:30 EST / 12:30 GMT / 13:30 CET / 16:30 GST

Fintech Bank Collaboration

Speakers

Carl Slabicki, CTP, AAP
Strategic Payment Solutions, Product Management
BNY Mellon Treasury Services

Anoop Basavarajaiah
Director, Payments, Americas
Volante Technologies

07:55 EST / 12:55 GMT / 13:55 CET / 16:55 GST

Break

08:05 EST / 13:05 GMT / 14:05 CET / 17:205 GST

Global Roadtrip: Enhancing Cross-Border Payments.

In October 2020, the FSB and CPMI issued a roadmap for the enhancement of cross-border payments. Hear directly from those plotting the course of this global roadtrip on collaboration with the private sector, harmonization of regulations and data standards, and infrastructure development.

Host

Samantha Pelosi
Senior Vice President, Payments and Innovation
BAFT

Panelist

John Jackson
Policy Lead, Real-Time Gross Settlement (RTGS)
Bank of England

Harish Natarajan
Lead, Payments Systems Development Group
The World Bank

08:45 EST / 13:45 GMT / 14:45 CET / 17:45 GST

Central Bank Digital Currencies – Reality or Pipedream

Central Bank Digital Currencies (CBDC) have garnered a tremendous amount of interest with projects from central banks experimenting within their domestic markets to industry collaboration to advocate interoperability. What are the use-cases for CBDC's? How will they be implemented, distributed and transferred? Are there alternatives or can our existing infrastructure be adapted to cater for the use-cases? This panel will explore the relevance of a CBDC.

Moderator

Ken Wong
Head, Global Transaction Banking Product Strategy and Innovation
TD Bank

Panelists

Gayathri Vasudev
Product Executive, Wholesale Payments, JP Morgan
JP Morgan

Scott Hendry
Senior Special Director, Financial Technology (FinTech)
Bank of Canada

Daniel Eidan
Global Solution Architect, Payments and CBDC
R3

09:25 EST / 14:25 GMT / 15:25 CET / 18:45 GST

Wrap Up Day 2

09:30 EST / 14:30 GMT / 15:30 CET / 18:30 GST

Demystifying Cross-Border Money Movement

The events of the past year have exposed opportunities and challenges associated with lack of global B2B payments innovation. Now more than ever, we need to expose the mysteries of money movement hurting businesses and global economies. Companies need finance to be available in a way that works for them in any country and currency, in an office environment or at home, without the process being held up by the historical constraints of national boundaries or paper-based processes. And they need partners to help drive change and make this a smooth, seamless evolution for everyone. The industry must come together to modernize existing infrastructures and bring to market new, safe and transparent ways for businesses to move money. At the heart of this evolution is the technology that is disrupting the industry, striving to make B2B payments as effortless and simple as consumer payments are today. Join Visa and Santander for an interactive discussion on global money movement and gain top tips to help fuel global B2B money movement innovation.

Moderator

Jane Hennessy
B2B Connect SalesSr. Director, New Payment Flows
Visa Business Solutions

Panelist

Alan Koenigsberg
Senior Vice President, Global Head of New Payment Flows
Visa Business Solutions

Stacy Rosenthal
Payments Strategy and Product Management
Santander

March 4, 2021

09:00 EST / 14:00 GMT / 15:00 CET / 18:00 GST

Welcome Day 3

09:05 EST / 14:05 GMT / 15:05 CET / 18:05 GST

The Best Defense is a Good Offense

In the ever changing digital world of payments coupled with COVID 19, fraud attempts are becoming more frequent, pervasive and virulent. Cyber and fraud threats continue to remain top priorities for all participants across the payments ecosystem. Organizations are trying to stay one step ahead by continuing to update policies, attract/retain talent, implement additional safeguards, run simulations, and drive awareness/educate employees and clients. However, is this enough? Join this session to hear about current industry influences and how to stay on top of the game to combat Cyber and Fraud threats individually and as a community.

Speakers

Andrew Davies
Vice President, Global Market Strategy, Financial Crime Risk Management
Fiserv

Dena Hamilton
Vice President, Fraud and Financial Crime Solutions
Featurespace

09:30 EST / 14:30 GMT / 15:30 CET / 18:30 GST

Market Infrastructure Update (Europe)

Arguably one of the most dynamic payments markets in the world, Europe is juggling drastic infrastructure changes across all jurisdictions. Join this session to get an update on the latest efforts directly from the source.

Moderator

Katherine Zaveri
Vice President, Global Payments
StoneX Group Inc.

Panelist

Hays Littlejohn
CEO
EBA Clearing

Matthew Loos
Strategy Head, Corporate Development and Market Intelligence
SWIFT

10:10 EST / 15:10 GMT / 16:10 CET / 19:10 GST

Break

10:20 EST / 15:20 GMT / 16:20 CET / 19:20 GST

Contingency Plans – Being Put to the 'Test' or In Action

In March of last year, companies overnight had to put their business contingency plans in motion across people, process and platforms. Join this session to hear experiences from an Operations view, did the plan function as you envisioned (location approach, staffing models, technology, support)? Across the industry organizations resources and plans were tested, stretched to capacity, and the continued duration has required adjustments to the plan. The discussion that will cover strategy, practical plans in execution, lessons learned and changes made for the future.

Moderator

Nell Campbell-Drake
Vice President
Federal Reserve Bank of Atlanta

Panelist

Linda Mclaughlin-Moore
Managing Director & Head of Business Resiliency and Operating Efficiency
Deutsche Bank

Damian Kuczma
Former Head of Payment Operations Strategy and Transformation
Santander

11:00 EST / 16:00 GMT / 17:00 CET / 20:00 GST

Putting Contextual Banking in Context

In the evolving collaboration between financial institutions, fintechs and big tech, contextual banking is becoming the best approach to maximize the outcome for banks. Contextual banking is an interaction that offers a personal banking experience where the customer is presented with services and capabilities in support of their immediate needs. This session will share an industry point of view and discuss practices in applying contextual banking to build relationships with SME and larger enterprise customers.

Panelists

Hakan Eroglu
Global Open Banking Lead & MEA Innovation Consulting Lead
MasterCard

Kevin McKeever
Head of Payment Advisory, US Cash Management
HSBC

Michael Maxwell
Senior Director, Solutions
HCL

11:40 EST / 16:40 GMT / 17:40 CET / 20:40 GST

Market Infrastructure Update (North America)

Market infrastructures have been busy with APIs, Open banking, and even re-imagining their businesses and models. And running their core products flawlessly in the middle of the COVID19 pandemic. Please join the Federal Reserve, NACHA, The Clearing House, and Payments Canada to see how these developments will impact your business and move the industry forward.

Moderator

Stacy Rosenthal
Head of Payments, Strategy and Product Management
Santander

Panelists

Michael Herd
Senior Vice President, ACH Network Administration
NACHA

Dan DeLuca
Senior Vice President & Head of Fedwire Funds Service & National Settlement Service (NSS)
Federal Reserve Bank of New York

Richard Dzina
Executive Vice President, Financial Services Group
The Clearing House

Andrew McFarlane
Executive Director, Modernization
Payments Canada

12:20 EST / 17:42 GMT / 18:20 CET / 21:20 GST

Wrap Up Day 3

Register

Registration for this event is closed.

Speakers

March 2, 2021
March 3, 2021
March 4, 2021
March 2, 2021 - Day One
Matthew Baden
Matthew Baden
Regional Director, North America
TDA Creative

Matthew Baden is the Regional Director for TDA Creative’s North American operation. He has 12 years’ experience in both US and Asian markets, in both technology, banking & finance and accounting industries. TDA Creative is well known to be a leading supplier of Technology, Product and Design candidates for some of the most well-known financial institutes in the US (www.tdacreative.com). Matt leads the TDA Creative business in their interactions with these companies and is a key pillar in the strategies of TDA Creative and its clients to hire, retain and develop its technology talent. Matt has a particular specialization within Engineering and Infrastructure within the firm and leads our core growth strategies in the US. Matt studied Business and Human Resources at the University of Sydney.

Cyrus Bhathawalla
Cyrus Bhathawalla
Global Head, Real-Time Payments
J.P. Morgan

Cyrus Bhathawalla is JP Morgan’s Global Head of Real Time Payments (MD), responsible for real time and faster payment products in 40+ countries around the globe. Prior, Cyrus was a leader in KPMG’s payments advisory practice for 10+ years, helping both FS and corporate clients across the globe wirh strategy, design, build, and commercialisation of payments products and infrastructure.

Philip Bowkley
Philip Bowkley
Managing Director, Global Head of Financial Institutions Group, International Corporate Banking
Barclays

Philip Bowkley is Managing Director and Global Head of Financial Institutions Group (FIG), for Barclays International Corporate Bank. The FIG business provides transactional and corporate banking services to Banks, Broker Dealers, Funds and Asset Managers, Fintech Payments and Alternative Finance companies. The team is structured around sector-focussed relationship directors located in the major global financial centres working in partnership with the Investment Bank and Barclaycard International. Philip has a wealth of FIG experience having previously set up and managed several of the sector teams and more recently heading up the Non-Bank FIG global business, as well as his FIG responsibilities he sits on the Management Forum for the International Corporate Bank. Philip joined Barclays in 2002 and prior to working in International Banking he was Head of Strategy and Transformation for Business Banking in the UK and also spent two years running a large scale transformation programme in Barclays Africa. He started his career as a Graduate at Unilever and then spent several years working as a consultant at PwC and CapGemini.

Karen Braithwaite
Karen Braithwaite
Managing Director & Global Head, Transaction Banking
Barclays

Ms. Karen Braithwaite is Managing Director, Global Head – Transaction Banking within Barclays International, based in London. Her responsibilities cover global payments, digital channels, liquidity products, foreign exchange, trade finance and working capital across product management, sales management and client management. She leads teams that serve clients globally, including corporates, financial institutions, non-bank financial institutions and governments. Ms. Braithwaite is a member of the Corporate Banking Executive Forum. Ms. Braithwaite has over 30 years’ banking experience, including 21 years with BNY Mellon, where she was most recently the Global Head of Product Management, Treasury Services. Other roles have included global leadership of client onboarding, servicing and quality programs across custody, markets, and operations.

Ashley Dowson
Ashley Dowson
Founder & Chairman
INTRADAY Inc.

Mr. Ashley Dowson is a Founder & Chairman of INTRADAY Inc. and has provided consulting & education to the Treasury & Transaction Banking sector for the last 15 years. He was Chief Operating Officer & Managing Director of Barclays Group Treasury during a 30-year career with the bank. Ashley’s close involvement with the payments industry began in 1994, when he led the Euro Banking Association team that created the first commercial cross-border euro payment scheme (EURO1). He also created Intraday Insights to provide education on intraday liquidity management (ILM) and has chaired events for the EBA, CSC, Citi, Intel, JP Morgan, SWIFT and Marcus Evans across the globe for over 10 years. After completing major ILM projects for Top 10 banks, he is embarked on a journey to transform this topic with powerful software tools….Intraday Insights is now part of INTRADAY Inc.

Rajiv Desai
Rajiv Desai
Head of US Operations and Sales
Pelican

Mr. Rajiv Desai is SVP at Pelican with primary focus on sales, support & account management. He has in-depth experience in several industries that he acquired over last 30 years. He has held several Sr. positions with increasing responsibilities and successful results with revenue increase, client satisfaction and on time and within budget deliveries. He has worked with several global corporations and banks in N. America, Europe, Latin America, Asia and Australia. He has broad experience in both Physical and Financial supply chain with primary focus in payments and compliance area. He is well versed in various payment messaging formats and technology. Additionally, He blends both technology and pragmatic business experience to address key areas of focus for banks and corporate.

Saravana Govindarajulu
Saravana Govindarajulu
Executive Director
First Abu Dhabi Bank

Saravana Govindarajulu is an Executive Director with First Abu Dhabi Bank (FAB) , UAE. He is currently responsible for managing the FI Network Management (Nostro Account Management) and also manages the product and relationship of Regional Currency Clearing proposition. He brings in 20 years of International Payment experience having worked with Standard Chartered, ABN Amro, American Express Bank in India and Germany before relocating to UAE to work with First Abu Dhabi Bank, UAE in 2014.

Steve Kenneally
Steve Kenneally
Senior Vice President, Payments
American Bankers Association

Steve Kenneally works in the Center for Payments & Cybersecurity at ABA on issues related to a range of payment systems including check, ACH, card, wires, as well as coins and paper money. He spends an increasing amount of time focused on emerging payment technologies such as mobile payments, virtual currencies, and P2P payments with an eye towards making them faster, safer and frictionless in the future. He is the staff liaison to two standing member committees focused on payments issues in addition to ABA’s Emerging Payments Advisory Group. He serves as Chair of the International Banking Federation Value Transfer Network Working Group. Prior to joining the ABA in 2005, he served at the United States Department of the Treasury where he managed the private network of banks collecting non-tax payments on behalf of the federal government and drafted regulations and guidance on cash management issues.

Gareth Lodge
Gareth Lodge
Senior Analyst, Global Payments
Celent

Gareth Lodge’s research focuses on Payments. As part of the payments team, his prime focus is on corporate payments, working closely with his colleagues in the Corporate Banking team. He is a leading expert on bank payment processing, and is the analyst who has been covering payment services hubs the longest in the industry; payment networks and infrastructures, including Swift, ACH and Wires; and real-time payments, a topic he has been active in since 2006, and has worked in on almost every continent.

Ellen Moeller
Ellen Moeller
Head of EMEA Partnerships
Stripe

As Head of EMEA Partnerships for Stripe, Ellen Moeller leads the team responsible for Stripe’s financial and product partnerships across the region. This spans the company’s extensive work with card networks, payment methods, banks, and other technology companies. Before relocating to London with Stripe in 2019, Ellen led Stripe’s banking partnerships team out of San Francisco. Prior to joining Stripe in 2015, Ellen worked in business development at Marqeta, through their transition from a consumer loyalty card to a leading global issuer processor, and at Visa.

Brian Murphy
Brian Murphy
VP, Policy Director, Card Policy Council
American Bankers Association

Brian Murphy is a Vice President at the American Bankers Association, advising leading banks and technology companies on strategies to manage risks and opportunities arising from emerging issues. Brian focuses on driving industry dialogue that supports consumer protection, fair and resilient financial systems, and the deployment of innovations in electronic money and related technology. In working with industry and stakeholders to anticipate trends with bottom-line and social impact, Brian draws heavily from analysis of developments in international jurisdictions, including the actions of standards-setters, central banks, and NGOs. A close watcher of London and Brussels, Brian frequently speaks to bankers on the interplay of policy frameworks in the US, UK, and European Union and the effect of market differences on responses to common challenges.

Samantha Pelosi
Samantha Pelosi
Senior Vice President, Payments and Innovation
BAFT

Samantha Pelosi joined BAFT in 2016 as a Senior Vice President to define its payments and innovation strategies and increase its visibility in financial crime compliance. Samantha currently focuses on application of innovative technologies like blockchain in banking, faster payments systems, and reversing the worldwide decline in correspondent banking relationships. Samantha came to BAFT from the payments from the Federal Reserve Board. As a manager in the payments systems division, Pelosi formulated U.S. public policy and led all initiatives related to retail payments. In the consumer protection division, she wrote regulations implementing the Dodd-Frank Act at the height of the 2008-2009 financial crisis as a senior attorney. Before the Federal Reserve, Pelosi served as global head of regulatory compliance at Travelex Global Business Payments (now Western Union Business Solutions).

Jim Reuter
Jim Reuter
Chief Executive Officer
FirstBank

Jim Reuter is Chief Executive Officer (CEO) of FirstBank. Reuter has extensive banking experience, starting his career at FirstBank in 1987 and holding several different roles within the organization. He previously served as FirstBank’s Chief Operating Officer (COO) where he oversaw many of the bank’s divisions, including: loan/mortgage operations, IT, online banking, payments, contact center, online account/loan acquisition, and treasury management. FirstBank has attributed many of the bank’s products and IT innovations over the years to Reuter’s leadership and guidance. Prior to his roles in operations and IT, Reuter served as a loan officer in FirstBank’s Palm Desert location.
He is heavily involved with industry efforts including:

American Bankers Association – Board of Directors, Chair of ABC, Government Relations Committee, Payments Systems Advisory Council, Chair Venture Investment Committee
Federal Reserve Bank of Kansas City – Payments Advisory Group

Anand Sampath
Anand Sampath
Executive Director, Head – Payables & Receivables, Global Cash Product Mgmt, GTB
First Abu Dhabi Bank

Anand Sampath has more than 25 years of experience in a combination of leading National and Multi National Banks, handling multiple roles with Cash Management and Payments domain. As part of FAB’s Global Cash Product Management within GTB, Anand is Head of Payables & Receivables. He has been involved in regulatory/payment industry shaping initiatives like BUNA/AFAQ(formerly GCC-RTGS) and also was part of the pilot project between SAMA and CBUAE in the Cross Border Digital Currency (CBDC) transfer through Blockchain technology, and also involved with local regulators in other payment/economy shaping initiatives.

Kuresh Sarjan
Kuresh Sarjan
Managing Director
Regional Head of Sales, Financial Institutions Group (FIG)
Global Liquidity and Cash Management, Asia Pacific
The Hongkong and Shanghai Banking Corporation Limited

Kuresh Sarjan joined HSBC in 2016, and leads the FIG Sales team for Global Liquidity and Cash Management (GLCM) in Asia Pacific. Based in Hong Kong, Kuresh provides strategic direction and delivery of integrated liquidity and cash management solutions to a range of FIG clients across global correspondent banks, insurance, asset managers, funds and public sector entities. Prior to this role, Kuresh was the Asia Pacific Head of Trade & Supply Chain Finance for Bank of America Merrill Lynch (BAML). Kuresh has enjoyed an over 20-year career with BAML, where he served in leadership roles across the Global Corporate & Investment Banking (GCIB) Asia franchise spanning client coverage, treasury services and trade finance.

Beth Horowitz Steel
Beth Horowitz Steel
Partner
Glenbrook Partners

Beth Horowitz Steel is a business leader who passionately pursues innovation and change. She has developed new products, created successful partnerships, and driven technology and marketing innovation throughout her career. At Glenbrook, Beth focuses on the card ecosystem, working with issuers, acquirers, processors, service providers, and emerging companies across the value chain. Before joining Glenbrook, Beth led global marketing solutions for Discover Financial Services and served as a member of the company’s management committee. Her team designed innovative global marketing campaigns, pricing programs across four discrete lines of business, and created regional “go-to-market” strategies to introduce new payment technologies, such as mobile and chip payments.

Barry Tooker
Barry Tooker
Chief Product Officer & Global Head of Product Management
iSoftware4Banks

Mr. Barry Tooker is the Chief Product Officer and Global Head of Product Management for iSoftware4Banks. He has been involved in operations and systems related projects for global banks and software firms as both a consultant and line manager for more than 45 years. Mr. Tooker has managed day to day operations for major money center and super regional banks. He has planned, organized, directed and managed major initiatives—including leading payment systems re-engineering efforts and other critical software installation projects for financial services organizations around the world. He currently serves as a member of the BAFT Payments Committee and their Innovation Council.

Stephen Wojciechowicz
Stephen Wojciechowicz
Product Manager, Treasury Services
BNY Mellon

Stephen Wojciechowicz is a Senior Principal in Product Management for BNY Mellon, responsible for development and delivery of USD Clearing services. He is a chairman emeritus of the BAFT Payments Committee and a former dean of The Payments Institute. He joined BNY Mellon in 2019 after holding leadership positions in risk and product management at Deutsche Bank and HSBC. He has held a variety of roles at SWIFT, including sales and market development of file transfer and FX trade matching services in North America.

March 3, 2021 - Day Two
Anoop Basavarajaiah
Anoop Basavarajaiah
Director Payments, Americas
Volante Technologies

Anoop Basavarajaiah is Director Payments- Americas, with Volante Technologies. He is a subject matter expert in payments and transaction banking, with over 18 years of experience helping leading financial institutions globally to grow and be a market disruptor. Prior to joining Volante, Anoop held senior roles in leading product strategy & development, solutions consulting and implementation management in some of the world’s largest payments and transaction banking solution providers.

Scott Hendry
Scott Hendry
Senior Special Director, Financial Technology
Bank of Canada

Dr. Scott Hendry was appointed Senior Director of Financial Technology (FinTech) in the Funds Management and Banking Department of the Bank of Canada in June 2016. In this role, he oversees the Bank’s efforts to monitor and research developments and implications of new technologies affecting the financial sector. He previously held the role of Director of Research in the Funds Management and Banking Department and, before that, for the Financial Markets Department.

Jane Hennessy
Jane Hennessy
B2B Connect Sales Sr. Director, New Payment Flows
Visa Business Solutions

Jane Hennessy is Senior Director of Visa B2B Connect Sales, a unique multilateral cross-border B2B payments network. She focuses on providing solutions to North American financial institutions to improve the efficiency of their cross-border business payments. Prior to Visa, Jane was Head of External Alliances with G2 Web Services/Verisk Financial, a company that provides risk and compliance solutions to participants in the financial ecosystem. During her tenure she significantly grew revenue with commercial banks. Jane was previously Executive Vice President and Manager, Marketing, Strategy and Information Management, Cross-sell and International Personal Banking in the International Group, Wells Fargo Bank, N.A. Her responsibilities included marketing and strategy for all lines of international business including trade services and trade finance, foreign exchange, correspondent banking, international treasury management, and international personal banking.

John Jackson
John Jackson
Business Lead
RTGS Review

John Jackson is the Policy and Product Lead for the Real-Time Gross Settlement (RTGS) Renewal programme, working in the Bank of England’s Banking, Payments and Innovation Directorate. During his time at the Bank John has worked in the Markets, Financial Stability and Prudential Policy areas. He has also spent a year on secondment at the New York Fed, working in their Financial Institutions Supervision Group. John joined the RTGS Renewal programme in December 2015 as the Business Lead. He played a key role in developing the Blueprint for renewing the UK’s RTGS service and is responsible for Policy and Product development on the future shape of RTGS. In 2020 John represented the Bank on the CPMI Cross-Border Payments Task Force.

Alan Koenigsberg
Alan Koenigsberg
Senior Vice President, Global Head of New Payment Flows
Visa Business Solutions

Alan Koenigsberg is global head of new payments flows for the Visa Business Solutions team. In this role, Alan is leading all aspects of commercialization of Visa B2B Connect, a unique multilateral cross-border B2B payments network, as well as opening up new payment opportunities within accounts receivable and payables space, as well as overall account-to-account B2B payments. Prior to this role, Alan was Chief Revenue Officer for Traxpay, a payments and supply chain Fintech based in Germany. During his tenure, he grew the startup to over 100 employees, playing a key role in platform development and initial go-to-market relationship building with financial institutions. Alan is an experienced payments and treasury professional who was previously Managing Director and Corporate Banking Group Executive at Bank of America Merrill Lynch (BAML). In this role, Alan worked with global corporates to provide corporate lending and treasury management solutions to them around the world. Prior to BAML, Alan held Transaction Banking leadership roles, along with product management positions, at JPMorgan in New York and London. Prior to JPMorgan, Alan held Product Management and Operations roles at American Express.

Mehdi Manaa
Mehdi Manaa
Chief Executive Officer
BUNA - Arab Regional Payments Clearing and Settlement Organization

Mr. Mehdi Manaa was appointed as the CEO of BUNA (The Arab Regional Payments Clearing and Settlement Organisation) in January 2020. Prior to his appointment, Mr. Manaa served as the Deputy Director General of the Market Infrastructure and Payments Directorate General at the European Central Bank (ECB). During his 12-year tenure at the ECB, Mr. Manaa held several other roles, including heading the Market Infrastructure Development Division as well as the T2S Programme, a program which he was involved in since its inception. Prior to his career at the ECB, Mr. Manaa held various managerial and advisory positions in the private sector focusing on payment solutions and financial market infrastructures.

Harish Natarajan
Harish Natarajan
Lead Financial Sector Specialist, Finance, Competitiveness & Innovation
World Bank

Harish Natarajan is the Lead Financial Sector Specialist on Payments and Market Infrastructures in the Finance, Competitiveness and Innovation Global Practice. He is a core member of the cross-sectoral teams in the World Bank working on Universal Financial Access 2020, ID for Development, Government payments, Digital Economy and FinTech. Harish represents the World Bank in the working groups of the Committee on Payment Market Infrastructures (CPMI) at the Bank for International Settlements and FinTech related working groups at the Financial Stability Board (FSB). Prior to joining the World Bank, Harish worked with VISA Inc, in the South Asia region in various senior level positions in business development, operations and risk management. Prior to VISA, Harish worked in in Citigroup, Infosys and other technology companies in the areas of payment systems and retail banking. Harish holds an under-graduate degree in Electrical and Electronics Engineering from IIT-Madras and a Post Graduate Diploma in Management, from IIM-Calcutta, specializing in IT systems and Finance.

Samantha Pelosi
Samantha Pelosi
Senior Vice President, Payments and Innovation
BAFT

Samantha Pelosi joined BAFT in 2016 as a Senior Vice President to define its payments and innovation strategies and increase its visibility in financial crime compliance. Samantha currently focuses on application of innovative technologies like blockchain in banking, faster payments systems, and reversing the worldwide decline in correspondent banking relationships. Samantha came to BAFT from the payments from the Federal Reserve Board. As a manager in the payments systems division, Pelosi formulated U.S. public policy and led all initiatives related to retail payments. In the consumer protection division, she wrote regulations implementing the Dodd-Frank Act at the height of the 2008-2009 financial crisis as a senior attorney. Before the Federal Reserve, Pelosi served as global head of regulatory compliance at Travelex Global Business Payments (now Western Union Business Solutions).

Stacy Rosenthal
Stacy Rosenthal
Head of Payments Product Management
Santander Bank

Stacy Rosenthal is the Head of Payments Product Management, Transaction Banking, for Santander Bank. Stacy brings over 20 years of experience in banking and technology shaping market initiatives, launching new solutions, managing risk and product management. She is responsible for core payments products and serves as the business lead for the Payments Hub transformation initiative. She joined Santander in September 2018. Prior to Santander, Stacy held leadership roles in payments strategy, product development, industry engagement and innovation at Accenture and SWIFT. She began her banking career at Bank of America as a Treasury Solutions Technology and Product Consultant. Stacy is an industry expert and speaker on Payments, Standards and FinTech. In 2016, Stacy was honored with Global Finance’s Who’s Who in Treasury and Cash Management.

Carl Slabicki
Carl Slabicki
Strategic Payment Solutions, Product Management
BNY Mellon

Carl Slabicki is the Head of Strategic Payment Solutions for BNY Mellon’s Treasury Services. In his current role, Carl is responsible for our Payables and Receivables product group that delivers specialized solutions to optimize payment flows for our multi-segment corporate client base, our bank clients in a private label capacity and our strategy to selectively partner with FinTechs to enhance and scale our services across the market. This product group focuses on providing holistic payment services to support the full spectrum of payables and receivables while optimizing our client’s payment flows and services by leveraging new networks and capabilities such as Real-Time Payments (RTP®), Tokenized Payments® now available with Zelle®, ACH, Check Processing and Specialized Industry Solutions.

Joanne Strobel
Joanne Strobel
Managing Director, Head of Technical Solutions & Network Management,
Global Payment Services
Wells Fargo Bank

Joanne Strobel is a managing director in Wells Fargo’s Global Payment Services (GPS) group, serving financial institutions in more than 35 countries around the world. She leads a team dedicated to technical solutions and the development of payments business strategy. Joanne also leads the network management team responsible for enterprise cash nostro accounts and aggregation strategies. Her team deploys global payments business strategies for USD, multicurrency, and treasury/FX payments, to grow the Global Payments franchise, and to broaden and deepen strategic relationships. Joanne’s team brings deep payment product expertise to global payment solutions working closely with the GPS client consultant, relationship management, and global product management teams to help identify and implement enhanced and new solutions.

Ken Wong
Ken Wong
Head, Global Transaction Banking Product Strategy and Innovation
TD Bank

Ken Wong is Head of Product Strategy and Innovation for the Global Transaction Bank at TD Bank that encompasses the Financial Institutions, Cash Management and Trade Finance lines-of-business. He has been in the financial Industry for over 30 years in different business divisions from Consumer Banking to Corporate and Institutional Banking with roles from Front Office Financial Services Sales and Relationship Management to Back Office Operations and Technology. He is a seasoned Treasury, Cash Management and Payments practitioner with extensive experience in the Foreign Exchange integrated Payments and Clearing space. He has extensive international exposure with working assignments in Asia, Europe, Middle East and North America.

Gayathri Vasudev
Gayathri Vasudev
Product Executive
Wholesale Payments
J.P. Morgan
March 4, 2021 - Day 3
Nell Campbell-Drake
Nell Campbell-Drake
Vice President
Federal Reserve Bank of Atlanta

Nell Campbell-Drake is a vice president in the Retail Payments Office (RPO) at the Federal Reserve Bank of Atlanta. She has responsibility for the RPO’s strategic business relations, both domestic and international, vendor relations, payments innovation, product marketing and external/customer communications. She serves as the RPO’s primary liaison for external business relations and outreach, working collaboratively with other Federal Reserve product offices and industry partners. She represents the RPO and Federal Reserve Banks on a number of payments industry groups. Nell is an avid bowler and does not like looking at rainbows in the sky!

Andrew Davies
Andrew Davies
VP, Global Market Strategy, Financial & Risk Management Solutions
Fiserv

Andrew Davies is vice president, global market strategy, Financial Crime Risk Management solutions. In this role, he works with Fiserv customers around the world to design and deploy effective risk management solutions to mitigate financial crime risks with particular focus on compliance, money laundering and fraud. He is also responsible for seeking new markets and applications for Fiserv’s financial crime detection and prevention solutions. Davies joined Fiserv in 2007 through the acquisition of NetEconomy. He has worked in the software industry for more than twenty five years supporting many of the world’s largest financial institutions, both private and public. Davies’ experience covers real-time payments, front-office trading, risk mitigation of financial crime risk, settlement risk, and more.

Dan DeLuca
Dan DeLuca
Senior Vice President – Head of Fedwire Funds and National Settlement Services Product Management
Federal Reserve Bank of New York

Dan DeLuca is an SVP at the Federal Reserve Bank of New York. Dan heads up and is responsible for the Fedwire Funds and National Services Product team which includes but is not limited to the support of expansion of hours, ISO 20022 implementation, pricing and the improvement of endpoint security measures across our product lines. Prior to joining the Fed, Dan worked at Goldman Sachs within their Operations division serving in a number or roles including heading up and leading their Trade Support, Regulatory Operations and Global Payment Operations teams supporting a number of different product lines. Dan currently chairs the Wholesale Payments Advisory Group (WPAG) on behalf of the Fed and is also a member of the central bank’s RTGS Operators Group

Richard Dzina
Richard Dzina
SVP
The Clearing House
Hakan Eroglu
Hakan Eroglu
Global Open Banking Lead & MEA Innovation Consulting Lead
MasterCard

Hakan Eroglu is the Global Open Banking Lead for Data & Services at Mastercard. He is an expert for Open API ecosystems, Open Banking regulation, API standardization, instant and frictionless payments. Hakan is a recognized thought leader in his area of expertise. He brings 10+ years of project experience in shaping Open Banking strategies, building API-based uses cases and business models, and designing digital payment systems in Europe, MEA, Latin America and Asia. Hakan joins Mastercard from Accenture and is a board member of the MENA Fintech Association (MFTA), member of the Regional Arab Fintech Working Group, Berlin Group NextGenPSD2 Advisory Board, the Open Banking Working Group of the Euro Banking Association (EBA) and author of articles and consultations on Open API and Fintechs at Forbes and other media.

Dena Hamilton
Dena Hamilton
VP of Product
Featurespace

Dena Hamilton is SVP of Global Product Management for Featurespace, she brings more than 30 years of experience in payments and cards processing with specialized expertise in software product management of enterprise fraud and financial crime analytics and technologies focused in detection, prevention and operational efficiency in analyst investigations. Prior to joining Featurespace, she provided oversight for the development and delivery of fraud and financial crime detection and case management software solutions at NCR Corp., BAE Systems, Inc. and ACI Worldwide, Inc.

Mike Herd
Mike Herd
SVP, ACH Network Administration
NACHA
Damian Kuczma
Damian Kuczma
Former Head of Payment Operations Strategy and Transformation
Santander

Damian Kuczma is an Operations and Risk Executive who recently served as Head of Payment Operations, Strategy and Transformation for Santander Bank. Previously, he oversaw the Payment Operation itself and led the transition from BAU processing to pandemic operations during the Spring of 2020 to ensure resiliency of money movement. During his 6+ year tenure at Santander Damian also served in various risk capacities within Operational Risk, Scenario Analysis and Loss Forecasting (CCAR) and Resolution Planning. Prior to Santander, he spent 9 years with Deloitte supporting external audits, control testing, and risk and advisory services within the financial services industry. Before joining Deloitte, Damian spent 3 years managing supply chain logistics for a global healthcare manufacturing company. Damian started his career as an officer in the U.S. Coast Guard as an engineer on a cutter and later performing risk and regulatory compliance

Hays Littlejohn
Hays Littlejohn
CEO
EBA Clearing

Hays Littlejohn has been serving as CEO of EBA CLEARING since 1 May 2015. Prior to his role as CEO of EBA CLEARING, Hays Littlejohn held managerial and executive positions in global transaction banking at UBS AG. Having joined the Swiss bank in 1991, Hays covered a wide range of areas during his international career at UBS, including information technology, operations, trade finance, product management, relationship management, sales, business development and market infrastructures. Hays also served on the Board of CLS and, for more than 10 years, on the Board of EBA CLEARING.

Matt Loos
Matt Loos
Strategy Head of Corporate Development and Market Intelligence
SWIFT

Matt Loos is the Strategy Head of Corporate Development and Market Intelligence for SWIFT, with responsibility for market and competitive intelligence, corporate development, strategic partnerships, and execution of key strategic initiatives for the company. He brings extensive global experience to the role, with a career spanning more than 20 years in the financial services industry. He served in a number of product leadership roles at J.P. Morgan before joining SWIFT in 2020. He has experience in managing a business and driving product strategy, development, deployment and performance of payment services and payment-related FX services. He has in-depth knowledge of innovative technologies to solve client problems inclusive of Blockchain / Distributed Ledger Technology, Virtual Accounts, Application Programming Interface (API), and Cloud.

Michael Maxwell
Michael Maxwell
Senior Director, Solutions
HCL

Throughout his career, Dr. Michael Maxwell has successfully led multiple global market initiatives across financial services, healthcare, supply chain, B2B communications and integration. Michael is part of HCL Financial Services and is focused on the emerging challenges in banking. Ongoing initiatives include the application of machine learning – artificial intelligence to payment processes, contextual banking opportunities with Fintechs and the incorporation of new technologies into financial institutions. Michael's primary research focus is in product development practices that counteract the effects of turbulent markets on product launches. He has multiple ongoing research projects both inside and outside of HCL. Previously, Michael spent almost two decades at IBM and, prior to IBM, was part of a number of Internet start-ups for supply chain, eCommerce and financial services. Michael began his career as a Certified Public Accountant working both in public practice and in industry.

Andrew McFarlane
Andrew McFarlane
Executive Director, Modernization
Payments Canada

Andrew McFarlane became Payments Canada’s Executive Director of Modernization in March 2020 and is currently responsible for leading the modernization of Canada’s core clearing and settlement payments infrastructure. As a member of the Accenture team, Andrew has been a valuable contributor to Modernization of programs since early 2017, working with our member financial institutions and other stakeholders in Canada to gain their support for modernizing payments. Prior, Andrew consulted extensively in the financial services industry with Accenture in Ireland, in addition to leading the consulting firm’s open banking activities globally and shaping Accenture’s response to the Payments Services Directive 2 (PSD2) in Europe.

Kevin McKeever
Kevin McKeever
Head of Payment Advisory, US Cash Management
HSBC Bank

As regional Head of Payments Advisory, Kevin McKeever consults global companies on domestic and international cash management and payment solutions, as well as provides education and training on current market trends in global liquidity and cash management. Kevin has more than 30 years of banking experience, which includes relationship management and cash management. He joined HSBC as a Senior Sales Manager for GBM in 2004, and covered a variety of industry sectors. Prior to joining HSBC, Kevin spent 16 years with ABN AMRO Bank, including six years in Amsterdam working in ABN AMRO's Global Client and Global Transaction Services divisions. Kevin holds an MBA from the University of Warwick, United Kingdom, and has received the Certified Treasury Professional credential from Association for Financial Professionals (AFP).

Linda McLaughlin-Moore
Linda McLaughlin-Moore
Managing Director and Head of Business Resiliency and Operating Efficiency
Deutsche Bank Corporate Bank

Ms. McLaughlin-Moore joined Deutsche Bank in 2017 as Head of Operation and Technology for the Global Transaction Bank. She has recently shifted her focus towards business resiliency and operational efficiency in support of the future operating model requirements. Linda has had a long and varied career in transaction banking. She has spent the last twenty years within the Operations and Technology management structures, has spent over 17 years in representing JPMorgan Chase in Asia and UK. Linda started her career in Sales and Product Management across the spectrum of trade finance, trust, asset services and cash management.

Stacy Rosenthal
Stacy Rosenthal
Head of Payments Product Management
Santander Bank

Stacy Rosenthal is the Head of Payments Product Management, Transaction Banking, for Santander Bank. Stacy brings over 20 years of experience in banking and technology shaping market initiatives, launching new solutions, managing risk and product management. She is responsible for core payments products and serves as the business lead for the Payments Hub transformation initiative. She joined Santander in September 2018. Prior to Santander, Stacy held leadership roles in payments strategy, product development, industry engagement and innovation at Accenture and SWIFT. She began her banking career at Bank of America as a Treasury Solutions Technology and Product Consultant. Stacy is an industry expert and speaker on Payments, Standards and FinTech. In 2016, Stacy was honored with Global Finance’s Who’s Who in Treasury and Cash Management.

Katherine Zaveri
Katherine Zaveri
Vice President of Global Payments
StoneX Group Inc.

Katherine Zaveri is Vice President of Global Payments at StoneX, where she specializes in helping banks, international NGOs and corporate clients deliver funds to the developing world. Prior to joining StoneX in 2015, Katherine began her career in finance working under Ray Dalio at Bridgewater Associates. In 2019, she was selected for the BAFT Future Leaders Program, where she co-authored a whitepaper on the future role of banks in correspondent banking. Katherine has lived and worked throughout Central and South America and is fluent in Spanish and Portuguese.

FAQ's

What software or platform is this being hosted on?

The 2021 Global Payments Conference will be accessible on the BAFT Events app via desktop, mobile or tablet. You will need to download the BAFT Events app ahead of time either at the Google Play or Apple Store. The app is also accessible on desktop at event.crowdcompass.com/vgpc. The platform will be available prior to the event start date and open until the end of March. You will receive a personalized link from BAFT reminding you to download the app and sign in to the platform.

The livestream sessions will be broadcast via Zoom. You need to download Zoom to your device, if you don’t have it installed. Day of the virtual event, make sure you are signed in to BAFT Events and Zoom for a seamless event experience.

Why do I need the BAFT Events app?

The BAFT Events app is your gateway to the virtual event. You can access the event via your mobile phone, tablet or on the web. With BAFT Events, you can:

  • Join the live sessions, ask questions, participate in polls
  • See a list of attendees, speakers and their shared information
  • Send messages and connect with attendees and speakers before, during and after the event
  • Access the program and schedule sessions you plan to attend
  • Take notes on sessions and email them to yourself after the session
  • Access any speaker handouts, session and or sponsor flyers
  • Connect with sponsors, solution providers and exhibitors

Do I need to download anything?

It depends.

If you plan to use your mobile device or tablet, you will need to download the BAFT Events app either via Google Play or the Apple Store ahead of time. The app will be available prior to the event. You will receive a personalized link from BAFT reminding you to download the event app.

If you are planning to join the virtual event via your laptop or desktop computer, you simply need to use the online link sent to you as part of your account confirmation.

How will I login in during the event?

To join the virtual event, simply log in to BAFT Events app from your mobile device or tablet, or go online if using a laptop or desktop computer. Make sure to type the email address you used to register for the event. You can then proceed to My Schedule, choose the session and click on ‘Join Live Webcast’ to join the session.

Will you email me information about logging in and who can help me if I have issues?

Yes, BAFT will send an email to download the BAFT Events app. A reminder will be sent closer to the event dates if you have not downloaded and set up your account yet. You can always contact [email protected] if you have issues downloading or logging in to BAFT Events.

What if I cannot attend the sessions live? Am I able to watch later?

All sessions will be recorded and available on-demand to all registered attendees via the app and on secured pages on the BAFT website. An email will be sent to all attendees once these recordings are available.

What if my institution or company doesn’t allow me to access the platform?

Please test ahead of time to ensure you can join the virtual event. The BAFT Events app works best with Internet Explorer (IE) 11, as well as the latest versions of Firefox, Chrome, Safari, and Microsoft Edge. If using a mobile device, IOS 11 or higher and Andriod 7.0 or higher work best.

The webcast for each session is via Zoom. If your device does not have Zoom installed, please make sure you download and sign in to Zoom prior to the virtual event.

To test, sign in to your BAFT Event account then select a session under Agenda or My Schedule and click on the Join Webinar link. BAFT Events works in several devices – computers, tablets and mobile phone. If one device doesn’t work, we suggest you test other devices ahead of time to make sure you can access the sessions.

Will I be able to ask questions?

Yes, you can certainly ask questions via a Q&A dialog box during each session. During Ask the Expert sessions, you can type your questions via the chat functionality or verbally ask the questions to the speakers.

Will I be able to speak with the other attendees? Will other attendees be able to see me?

You can connect with attendees before, during and after the event. Simply click the Attendees icon, and you can search, message, exchange contact details and even arrange meeting times with fellow attendees. You can also see and speak with other speaker and attendees during the Ask the Expert sessions.

Will you go back to in person events? Or still hold the virtual training?

For the safety of our members, speakers and attendees, we are currently only offering virtual events. As the situation improves, we will re-evaluate the best medium – in-person or virtual, to offer these workshops and other events going forward. Please check https://baft.org/our-events/ for the latest updates on our conference and event offerings.

Be a part of our 2022 Global Payments Conference! Contact Matt Kaitz at [email protected] for sponsorship opportunities.

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